Privacy Policy

Last updated: April 16, 2026

DarCloud Holdings LLC ("DarCloud", "we", "us", or "our") operates the darcloud.host website and all associated brand services across the DarCloud Empire ecosystem. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites or use our services.

1. Information We Collect

Personal Information: When you create an account, subscribe to a plan, or contact us, we may collect:

• Name and email address
• Billing and payment information (processed securely via Stripe)
• Account credentials
• Communication preferences

Automatically Collected Information: When you access our services, we may automatically collect:

• IP address and geolocation data
• Browser type and version
• Pages visited and time spent
• Referring URL
• Device information

2. How We Use Your Information

• Provide, operate, and maintain our services
• Process transactions and send billing-related communications
• Respond to inquiries and provide customer support
• Send service updates, security alerts, and administrative messages
• Improve our products and develop new features
• Comply with legal obligations

3. Payment Processing

All payment transactions are processed through Stripe, Inc. We do not store your credit card numbers or full payment details on our servers. Stripe's privacy policy governs the handling of your payment data: stripe.com/privacy.

4. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Service Providers: Stripe (payments), Cloudflare (hosting/CDN), and other infrastructure providers necessary to deliver our services
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures including:

• TLS/SSL encryption for all data in transit
• Secure API authentication and token-based access
• Regular security audits and monitoring
• Access controls and least-privilege principles

No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies & Tracking

Our services may use cookies and similar technologies for session management and analytics. You can control cookie preferences through your browser settings.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Data portability
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at privacy@darcloud.host.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Our services are hosted on Cloudflare's global network. By using our services, you consent to the transfer of your data to servers that may be located outside your country of residence.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy, please contact:

DarCloud Holdings LLC
Email: privacy@darcloud.host
Website: darcloud.host